Calibre CX Labs Privacy Policy
Introduction
Calibre CX Hub ("we", "our", "us") is committed to protecting your privacy and handling personal information in a transparent and secure manner.
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website or interact with us.
What information we collect?
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Company name
- Any information you provide through our contact form or email correspondence
We may also collect non-personal information about how visitors use our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referring websites
How We Use Your Information
We use the information we collect to:
- Respond to enquiries and requests
- Communicate with prospective and existing clients
- Provide consultancy services
- Improve our website and user experience
- Monitor website performance and usage trends
Website Analytics and Cookies
Our website uses Google Analytics to help us understand how visitors interact with our website.
Google Analytics may collect information such as:
- Pages viewed
- Time spent on pages
- Device and browser information
- Geographic location (general region only)
This information is aggregated and does not typically identify individual users.
You can learn more about how Google handles data at:
https://policies.google.com/privacy
You can choose to disable cookies through your browser settings.
Disclosure of Information
We do not sell, rent or trade personal information to third parties.
We may share information with trusted service providers who assist us in operating our business and website, including:
- Website hosting providers
- Microsoft 365 services
- Google Analytics
Where required by law, we may disclose personal information to regulatory or government authorities.
Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
While we take appropriate security measures, no method of internet transmission or electronic storage is completely secure.
Access and Correction
You may request access to the personal information we hold about you or request corrections if the information is inaccurate or out of date.
To make a request, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Calibre CX Hub
Email:
contact@calibrecxlabs.com.au
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page and will take effect from the date of publication.
